Job Description
Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be based out of Southeast Florida (Ft. Lauderdale, Coral Gables, Boca) and will be responsible for supporting PC/Hardware issues for all branch locations in South Florida (Greater Ft. Lauderdale/Miami area, Naples/Ft. Myers, Tampa). The Technician will handle the majority of hardware support/troubleshooting in person and will be reimbursed for travel (mileage, lodging, etc.). Common issues will include PC/Desktop support, network setup and troubleshooting and printer support/troubleshooting. There will be instances where they will provide support virtually and potential candidates must be familiar with troubleshooting issues both in person and virtually. This person will be assigned a branch location closest to their place of residence to report to, but will be on road supporting branches roughly 50% of the time. pay range 22-25/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience in a PC Technician/Field Tech role Thorough knowledge of computer systems & IT Components Experience supporting enterprise IT environments Experience w/ remote PC troubleshooting LAN/WAN network troubleshooting Printer support experience Understanding of internet security and data privacy principles Willingness to travel (50%) – there will be mileage/expense reimbursement
Nice to Have Skills & Experience
Relevant certifications (CompTIA, A+, CCNA, etc.)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.