Job Description
The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship.
DUTIES AND RESPONSIBILITIES:
• Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.)
• Facilitates positive, professional relationships with Technology and Business teams
• Assigns resources to demand, based on skills, fit
• Present complex information in a simple and concise manner for all levels of the organization
• Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool
• Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value
• Define, document, and implement best practices, tools and templates for BA team
• May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projects
• Create and audit Business Analysis processes and procedures
• Act as a Senior Business Analyst when the demand or need arises
• Perform other related duties as assigned by management
• Be comfortable in a client-facing environment
• Directly supervises all business analyst employees within the department(s).
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience
Computer skills required, including MS Office Suite, JIRA, Confluence, Figma (or something similar)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience as a Business Analyst- focusing in software development projects
• 3+ years of leadership experience- 5+ direct reports
• Proficiency with JIRA and the ability to write User Stories
• Proficiency with MS Office suite of products (i.e., Excel, PowerPoint, Visio, Outlook, etc.)
• Agile software development experience
Figma or similar wireframe design skills to communicate ideas
Nice to Have Skills & Experience
Healthcare industry or pharmacy or specialty pharmacy experience
Medical Claims Reimbursement Process
Corporate Training background
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.