Job Description
A client of Insight Global is seeking a detail-oriented Technical Account Manager to support print device operations, vendor coordination, and service management activities across multiple facilities. This role is responsible for ensuring efficient printer fleet operations, managing service requests, and driving process improvements. The ideal candidate is highly organized, proactive, and comfortable working in a remote environment while collaborating with onsite personnel and external vendors.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Proficiency in Microsoft Office
- Hands-on experience with ticketing systems (ServiceNow)
- At least 3 years of experience in admin operations, service coordination, or IT support
Nice to Have Skills & Experience
- Bilingual in English and Spanish
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.