Job Description
• Perform business and partner needs assessments and evaluate the operational benefits of proposed solutions
• Execute and support business process strategies, policies, and procedures aligned with enterprise best practices
• Implement key business objectives across programs and ensure consistent application across impacted areas
• Capture requirements, anticipate business expectations, and proactively identify and manage risks
• Build and maintain long‑term, trust‑based relationships with business and technology leaders
• Communicate goals and objectives clearly across all phases of programs and projects
• Manage resources and deliverables to ensure on‑time execution and successful delivery
• Develop and maintain project plans, timelines, and reporting artifacts to provide real‑time status visibility
• Coordinate across multiple teams and disciplines, adapting communication style as needed
Proactively assess ongoing work and prioritize efforts that deliver the greatest business value
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 7+ years as a Technical Project Manager (Have you had experience with system implementations and data management? Give examples.)
• Extensive experience with enterprise-wide business process improvement initiatives
• Understanding of the mortgage servicing/originations industry (If someone SUPER strong outside of this, possible to consider - Do you have experience with an LOS (Loan Origination System)? Have you had experience expanding on mortgage programs such as system updates/enhancements? Have you ever implemented a new vendor at a mortgage company?)
• Background in automation and cross system organization with varying teams
• Jira experience/JQL query writing experience (How do you generally approach writing a JQL query?)
Direct communication style (Ability to drive for a successful delivery & focus on delivery; How have you handled difficult stakeholders in your past role? Give an example.)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.