Job Description
Serve as the escalation point for unresolved Service Center issues by resolving complex Workday challenges related to business processes, tenant configuration, reporting, calculated fields, and advanced tools such as Studio and BIRT. Assess the impact of configuration change requests affecting multiple functional areas, document complex issues and decisions, and migrate approved solutions from lower tenants to Production in alignment with change management and governance standards. Collaborate with the Integrations team to resolve cross-functional issues and support business leads through testing and validation of Workday updates, patches, and configuration changes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Bachelor's Degree
- 3+ years of experience withing Workday Supply Chain or Finance modules
- Workday Certification in Finance or Supply Chain within 9 months of hire
- Proven experience troubleshooting system integrations and cross‑functional configurations
- Strong analytical thinking with excellent problem‑solving capabilities
Hands-on experience creating reports and interactive dashboards
Nice to Have Skills & Experience
Workday Finance or Supply Chain Certification
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.