Job Description
Insight Global is looking for a Technical Writer to join their team. The Technical Writing Specialist will be responsible for creating clear, accurate, and user-friendly documentation to support training and operational excellence. This role involves analyzing existing materials, authoring structured content, and collaborating with subject matter experts to ensure consistency and quality across all deliverables.
• Lead the collection and analysis of existing documentation (manuals, procedures, checklists) to extract key information for new hire training.
• Author and organize playbook content, translating complex engineering procedures into clear, step-by-step guidance and digestible learning modules.
• Ensure consistency in tone, format, and terminology across all sections by applying standardized templates and style conventions.
• Collaborate closely with SMEs and stakeholders to incorporate feedback, update drafts, and finalize written materials.
• Maintain version control of documents and produce ancillary training aids (graphics, flowcharts, etc.) to support the text.
$40-$60/Hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in Technical Communication, English, Engineering, or a related field.
Proven experience in technical writing, documentation development, or instructional design.
Strong ability to translate complex technical concepts into clear, concise language.
Proficiency with documentation tools and version control systems.
Excellent attention to detail and organizational skills.
Experience creating training materials, playbooks, or learning modules.
Nice to Have Skills & Experience
• Familiarity with engineering processes and terminology.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.