Job Description
• Provide focus and engagement from business problem to making a good technology choice.
• Gathering clear requirements from our customers for projects that they have initiated with ITS .
• Assist departments to find a solution to address their business problem and defined requirements.
• Assist in capturing ‘as-is’ and ‘to be’ workflows and processes.
• Assisting department in understanding and capturing ROI, total cost of ownership and the impact to their resources to implement chosen solutions.
• Assist the departments to understand processes, standards, and governance.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5-7 years of experience as a Business Analyst, preferably with experience in infrastructure, software, or construction projects.
• Strong experience in gathering and documenting functional, technical, and business requirements.
• Tools: Office 365, SharePoint, Cherwell, Visio, PowerBI, MS Project
• Excellent communication skills with the ability to interact with stakeholders at all levels.
• Proven experience working with cross-functional teams, including technical staff, project managers, and external vendors.
• Experience reviewing and updating process documentation or playbooks.
• Ability to manage multiple projects and priorities simultaneously.
• Knowledge of project management methodologies (e.g., Agile, Waterfall) is a plus.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.