A client of Insight Globals is looking to hire a ServiceNow Administrator II to join the ServiceNow Developer team. This role will serve as a contractor for 3-6 months with the intention of being converted to a permanent employee after contract duration. This role is fully remote working EST hours but most sit out of the following states: Alabama, California, Colorado, Florida, Georgia, New Jersey, New York, North Carolina, South Carolina, Tennessee, Texas, or Virginia. This person will serve as the second touch point of escalation from the ServiceNow team for internal users. Daily tasks will include incident escalation, advanced troubleshooting/ resolution, pending patching and updates from ServiceNow. The ideal candidate will have 3-5 years of service now experience working hands on. This role requires excellent communication skills and a self-starter looking to grow and advance their career.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Advanced reporting, dashboards, and workspace experience in ServiceNow Platform
Experience with creating/ modifying workflows, Business Rules, and other Scripts
Experience with REST/SOAP integrations, supporting upgrades and patching
Advanced experience with performance analytics
2+ years of experience hands on with ServiceNow (3-5 strongly preferred)
Great communicator with a self-starter mentality
CSA Required
Experience with Scrum/Agile practices or working in a Scrum/agile environment
Technical experience outside of service now
Experience with additional modules outside of ITSM (ex, customer service, HR)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.