Salesforce Platform Architect facilitate the usage of the platform throughout its lifecycle, from implementation or upgrades to optimization. Will apply technical expertise to ensure his/her solution design meet business needs and perform well. Candidate will need to be fluent in Portuguese and English to support our global organization
40% Ensure Salesforce best utilization: Collaborate with architects and senior engineers to design and implement robust platform architectures that meet the organization's performance, scalability, and security requirements.
30% Drive Salesforce upgrades and migrations. Stay updated on the latest Technologies and co-create a plan to get SFDC system upgrade in a smooth way periodically. Able to connect, especially with SAP system architect, to manage system connectivity design and ensure best practices adoption. Provide technical expertise to installations, upgrades, patching, tuning, sizing, DRP, archiving and other activities related.
20% Documentation and Collaboration Maintain a as much as this person can Lucid Chart diagrams and also KB articles related to his/her activities as such as diagrams, architect procedures, dependencies, and notification lists. Provide regular progress reports.
10% Other job duties and projects as assigned.
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7+ years of experience working with information technologies and systems analysis
Fluent in Portuguese (Brazil) and English to cover global needs.
Salesforce implementation for a large organization with specific focus on the Manufacturing, Sales, Service and Marketing cloud
Strong knowledge of business processes, and how data and software applications support those processes
Working knowledge of SAP S4 in the SD / OTC area will be considered an asset
Working knowledge of PriceFx will be considered an asset
Strong computer, hardware, software, and analytical skills
Proven ability to assess business needs and translate them into relevant solutions
Strong understanding and knowledge of the principles and practices associated with packaged and/or SaaS applications.
Knowledge of agile methodologies and frameworks such as Kanban preferred
Strong proficiency in estimation and planning
Tech Stack: MS Office, Lucid Chart or another diagraming tool, Java, PL-SQL, ITIL, SAFe, Jira Align and Cloud, Service Now
Trailhead SFDC Architect Certification, Technical Certification(s) within Software Development discipline or Software Application is preferred, TOGAF as a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.