Business Solutions Specialist

Post Date

Apr 24, 2025

Location

Tampa,
Florida

ZIP/Postal Code

33602
US
Aug 21, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

TPA-778394

Pay Rate

$22 - $27 (hourly estimate)

Job Description

Insight Global is looking for a business solutions specialist to support one of their customers in the Tampa Bay area. This person will be responsible for participating in incident requests and liaise with the business and technology teams, participate in the development of UAT strategies and review and maintain documentation for process flows, test plans and results.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

High School diploma or GED equivalent
2+ years of experience in a customer experience role

Nice to Have Skills & Experience

Experience with SAP CRMB/IS-U
Ability to work with customer service and technology teams

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.