Salesforce Business Systems Analyst (Sales Cloud & Lightning)

Post Date

Apr 21, 2025

Location

Miami,
Florida

ZIP/Postal Code

33178
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Business Analysis

Req #

FTW-777483

Pay Rate

$32 - $40 (hourly estimate)

Job Description

Our client is seeking a skilled Salesforce Business Systems Analyst to join the Sales & Marking organization for a 6-month engagement to clean up technical debt in their 15-year-old CRM before expanding the platform. We need an individual with strong experience in Salesforce who can audit, catalog, and process fields and codes, and thoroughly understand and document past implementations. This role requires familiarity with Salesforce objects and relationships. Key tasks include de-duplicating accounts, documenting current flows and processes, running reports, and cataloging over 100 flows. Once the clean-up is complete, we will be better positioned to evaluate and plan for the future state of Salesforce. If you are looking to make an impact at one of the largest logistics companies in the US, we encourage you to apply and join our team!

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

3-7+ years of experience working within Salesforce as an Admin, Analyst, etc. in an enterprise environment
Strong experience working within SalesCloud and Lightning; experience with Classic is also preferred.
Hands-on experience with Flows, Process Builders, Apex triggers, email alerts, workflow rules, and understanding how to read flows.
Experience auditing, cataloging, documenting and processing fields and codes.
Strong understanding of API integrations and how they work.
Familiarity with Sales Engagement, Experience running reports within Salesforce.
Intermediate experience with Excel, including pulling data into Excel and running pivots.
Excellent communication and interpersonal skills; ability to work independently and drive work forward, along with strong collaboration skills.

Nice to Have Skills & Experience

Experience with Apex code (reading and writing).
Experience with PowerBI.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.