Account Manager

Post Date

Apr 18, 2025

Location

Jacksonville,
Florida

ZIP/Postal Code

32202
US
Jul 02, 2025 Insight Global

Job Type

Perm

Category

Sales

Req #

JAX-776048

Pay Rate

$70k - $100k (estimate)

Job Description

At our client's company, customer relationships are our top priority. Were looking for an experienced and driven Account Manager to maintain customer accounts, serve as our main point of contact, and grow your book of accounts. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be proficient with executing on renewals, upsells, and closing businesses to reach quotas.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- BA/BS required or equivalent experience
- 3+ years of Customer Success, Renewal or Account Management experience
preferably with enterprise software or SaaS.
Demonstrated ability to articulate the business value of complex enterprise technology.

Nice to Have Skills & Experience

- Self-motivated & target driven: looking for the personality of IG like AM'S.
- A track record of achieving customer retention and sales targets.
- Experience in creating and delivering user training materials and onboarding sessions is a plus.
- Familiarity with the transportation technology, city planning, or civil engineering industry is a plus.
Familiarity with analytics, databases, and smart city technology is a plus.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.