Client Success Manager (Remote, EST/CST)

Post Date

Apr 01, 2025

Location

Tampa,
Florida

ZIP/Postal Code

33602
US
Sep 17, 2025 Insight Global

Job Type

Perm

Category

Business Analysis

Req #

TPA-772985

Pay Rate

$90k - $113k (estimate)

Job Description

Revenue retention
Managing accounts small, medium and large
Upselling when needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Minimum 5 years of experience in Client Succes/Customer Success and/or technology sales, software required, with a solid track record of new sales, client success and high personal performance.

Nice to Have Skills & Experience

Experience with ChurnZero or Gainsight
SaaS product experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.