Insight global is hiring 4 Fraud Transaction Monitoring Analyst (REMOTE) for the following schedule options in CST timezone
We are hiring 4 remote roles: each with a different schedule:
Role 1: Sun, Mon, Fri, Sat 12AM-8AM - Tue 8AM-4PM
Role 2: Tue, Wed, Thu 12AM-8AM - Fri, Sat 8AM-4PM
Role 3: Sun, Mon 8AM-4PM - Wed, Thu, Fri 4PM-12AM
Role 4: Sun, Mon, Tue, Sat 4PM-12AM - Thu 8AM-4PM
Day to Day:
This Financial Consumer Fraud Team is a new and evolving team monitoring Directed Spend transactions for potential fraud. Currently, the team consists of 9 remote employees ranging from Disputes analysts to Fraud Data Analysts.
The Fraud Transaction Monitoring Analyst supports the Directed Spend fraud team by monitoring key dashboards and alerting tools for suspicious activity. They will actively review assigned tools to ensure any suspected fraud is identified and acted on appropriately. As part of a 24x7 monitoring team, they are responsible for ensuring fraud is quickly responded to, regardless of the time or day. Additionally, Analysts will be assigned additional review work, looking for fraudulent transactions in identified datasets.
Key Responsibilities:
1. Monitor Real-Time Dashboards: Regularly review real-time transaction dashboards for shifts, spikes, or unusual patterns in activity.
2. Investigate Alerts: Actively investigate alerts generated by systems to determine the legitimacy of transactions.
3. Operational Support: Support any assigned operational investigations and research related to potential fraud cases.
4. Escalation: Escalate any suspicious behavior or transactions to Fraud Leadership for further action.
5. Transaction/Account Analysis: Analyze transaction data to identify trends, anomalies, and potential fraud indicators.
6. Reporting: As assigned, prepare review summaries, outlining any trends, call-outs, and significant findings.
7. Documentation: Maintain detailed records of all investigations, findings, and actions taken.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.