Service Now SPM Consultant (Strategic Portfolio Management)

Post Date

Aug 09, 2024

Location

Miami,
Florida

ZIP/Postal Code

33178
US
Sep 14, 2025 Insight Global

Job Type

Contract-to-perm

Category

Project Manager

Req #

FTW-725350

Pay Rate

$46 - $58 (hourly estimate)

Job Description

One of the largest Logistics companies is seeking a qualified ServiceNow SPM consultant to join their growing team as they implement ServiceNow SPM (Strategic Portfolio Management). The ideal candidate should possess specialized expertise in ServiceNow SPM. Responsibilities include partnering with the development team to the design, development, implementation, and maintenance of ServiceNow solutions tailored to their business needs. The candidate should be adept at independently driving projects and possess a proactive, self-starter personality. In addition to technical proficiency, the role requires the ability to work directly with end-users, ensuring a seamless adoption of ServiceNow functionalities across the organization. If you are a dynamic professional with a proven track record in ServiceNow and a passion for optimizing workflows, we invite you to apply and contribute to the success of this growing organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

5+ years of relevant ServiceNow experience in an enterprise environment, specific dedicated experience with SPM Module (Strategic Portfolio Management)
Ability to provide expertise specifically on the ServiceNow SPM Module: Focus areas Demand, Projects and Portfolios, Ideation and timesheet management
Strong overall configuration experience: Develop workflows, custom reports, forms, update sets, etc.
Experience upgrading ServiceNow version and integration activities
Understanding of basic administrative tasks: configuration, user set-up, permissions, system maintenance, etc.
Strong understanding of overall business processes and translate it into workflows (How to submit change request/ map out workflows, etc.)
Excellent interpersonal skills, a go-getter, someone that can think outside of the box and work independently

Nice to Have Skills & Experience

Specific experience with ServiceNow SPM Module (Strategic Portfolio Management) Technical and Process/ functional knowledge
Strong Experience with performance analytics, Experience setting up groups, security rules, permissions, etc.
Technical Skills: PowerBI, SQL (querying), integration experience, understands APIs
Experience with ADO/ Jira and high-level understanding of integrations
Experience working within the Supply Chain/ Transportation domain

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.