Phone Office Specialist

Post Date

Jun 19, 2024

Location

Jacksonville,
Florida

ZIP/Postal Code

32258
US
Jul 02, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

HFL-713159

Pay Rate

$14 - $20 (hourly estimate)

Job Description

We are hiring an experienced Office Specialist for a client of ours in the Jacksonville area. This position will include:

- Patient Registration

- Scanning documents

- Answering the telephone and providing customer service

- Assisting patients as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- High school diploma/GED

- 1 year in a receptionist/CSR role

- Check-in experience -- phone support -- verifying insurance, taking messages, scanning documents, etc.

- Must be willing to provide documentation or obtain vaccinations included below:

o Hep B, Covid, TB, Varicella (Chicken Pox), Flu (seasonal), MMR vaccine

Nice to Have Skills & Experience

- Associate's degree or higher

- Highly Prefer EPIC experience

- Experience in a medical environment

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.