Front Desk Receptionist

Insight Global is seeking a Front Desk Receptionist for a Medical Office in Jupiter, Florida. This Front Desk Receptionist will be responsible for checking patients in/out, confirming patient demographics are the same as their last visit and explain patient balances for payment. This office is extremely high volume, and the Receptionist could expect to receive between 100-200 calls per day. The Receptionist would use eClinicalWorks and previous experience with this software would be extremely beneficial. This role would require a candidate who has previous experience processing insurance, prior authorizations, running eligibility, navigating Availity or another RCM tool for insurance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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-6 months - 1 year of medical office experience

-Previous background within pain management or seeking a position within this area of practice

-Experience processing insurance, prior authorizations, running eligibility, navigating Availity or another RCM tool for insurance

-Familiarity with Medicare, Medicaid and health plan providers

-Comfortable answering 100-200 phone calls per day

-Knowledge of ECW, Epic or Cerner -- any EMR experience

-Vaccinated against Flu and COVID (medical or religious exemptions accepted)

-Background using eClinicalWorks

-Prior experience a MA

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.