Day to Day Responsibilities:
- Investigates alerts and follow established procedures to remediate conditions that do not follow approved policies and guidelines.
- Performs replacement of field swappable components of networking equipment
- Maintains inventory of WAN, Cloud and remote site networking equipment and accessories
- Provides technical assistance and support for incoming WAN, Cloud and remote site networking queries and issues
- Works with vendors to coordinate support and warranty services
- Documents network engineering policies, procedures, and results of tests
- Maintains and configures layer 2 networking equipment to primarily support WAN, Cloud, remote site, and firewall services
- Maintains and configures layer 3 networking equipment to primarily support WAN, Cloud, remote site, and firewall services
- Installs and manages networking management platforms to primarily support WAN, Cloud, remote site, and firewall services
- Maintains system documentation
- Assists faculty, staff and students with technical questions related to managed systems
Reads and interprets technical manuals
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.