Desktop Support Tech

Post Date

Feb 16, 2024

Location

Orlando,
Florida

ZIP/Postal Code

32827
US
Jul 05, 2025 Insight Global

Job Type

Perm

Category

Desktop Support

Req #

HFL-683464

Pay Rate

$44k - $66k (estimate)

Job Description

A healthcare client is seeking a Desktop Support Technician to join our healthcare team in Orlando, Florida. You will work onsite five days a week, providing technical assistance to end users in the hospital. Your main duties will include:

- Installing, maintaining, and repairing end user devices and related desktop technologies for the hospital

- Supporting customer incidents and ticket requests using ServiceNow

- Imaging and configuring products in the enterprise environment

- Supporting special projects as assigned

- Partnering with the Desk Side Multimedia Technician to support conference rooms



We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- At least 2 years of Desktop Support Experience in a healthcare or enterprise setting

- Active Directory knowledge and skills

- Break/Fix Support experience

- Windows 10 Experience (and readiness to upgrade to Windows 11 this year)

- An associate degree in computer science or IT related field

Nice to Have Skills & Experience

- Apple product experience

- Certifications (i.e. COMPTIA A+)

- Microsoft Intune experience

- Microsoft 365 experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.