Customer Support Specialist

Post Date

Dec 12, 2023

Location

Orlando,
Florida

ZIP/Postal Code

32835
US
Aug 24, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

ORL-669052

Pay Rate

$15 - $22 (hourly estimate)

Job Description

Insight Global is looking to hire a Hybrid Customer Support Specialist to join a reconnection team. This person would be responsible for communicating with customers, focus on relationship and building repour. This person will need to have the ability to handle difficult conversations regarding feedback on products and essentially selling them back in! This person needs to have great phone presence and have great attention to detail.

Required Skills & Experience

Customer Service experience

Remote working experience

Great communication and phone presents

Detail Oriented, Need to handle difficult conversations with customers

Nice to Have Skills & Experience

Sales and Customer Hospitality

Bachelor's degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.