Insight Global is seeking a Network Operations Specialist. This person will closely support the geographically dispersed network and team located throughout North America. The Network Operations Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs. This role requires you to have experience providing remote support for CISCO network equipment. You will be working directly with the customer so strong customer service experience is necessary. This role requires you to sit onsite in Melbourne, FL and have the ability to obtain a Public Trust clearance.
Bachelor's Degree with 2 years of experience or 6 years of experience with an Associate's Degree
5+ years of network troubleshooting experience.
Layer 1 troubleshooting experience
Experience providing remote technical support for CISCO network equipment
Ability to obtain a Public Trust clearance
Flexibility to work in a 24x7 network control environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.