An employer is looking for a Customer Service Representative in Orlando, FL or Westlake, TX. in The individual will be working in a call center environment taking in inbound calls to help assist clients with any questions and concerns about their services. Some of the things they will be assisting with is verifying client information, assisting with web access, and being a valuable source of information about different service offerings the company offers. They will need to have a high emotional intelligence and be able to resolve complex issues while also escalating people to the proper channels. They will need to be patient, organized, and able to communicate their answers and solutions effectively to everyone.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.