Job Description
Insight Global is looking for strong PC Technicians to join a team of one of our large federal clients in Tampa, FL. The ideal candidate will have strong customer service skills and problem-solving skills. They should have excellent experience with desktop hardware, software applications, operating systems, and network connectivity.
Typical duties:
o Installing, configuring, and maintaining desktop and laptop PCs, mobile devices, and other devices such as printers
o Installing and configuring application and operating system software and upgrades
o Removing old equipment and upgrading machines
Performing data migrations, creating policies and procedures for upgrades
o Troubleshooting and repairing hardware and network connectivity
Required Skills & Experience
- 3 years of relative experience
- DoDD 8570.01-M IAT II
o Certifications that would qualify: CCNA-Security, CompTIA Security+, CySA+, GICSP, GSEC, Security+CE, CND, SSCP
Nice to Have Skills & Experience
- Experience with mobile devices (NIPR, SIPR, Gray)
- Experience working with other devices, such as printers
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.