Salesforce Administrator II

Post Date

Nov 07, 2022

Location

Jacksonville,
Florida

ZIP/Postal Code

32246
US
Jul 05, 2025 Insight Global

Job Type

Perm

Category

System Administrator

Req #

JAX-584209

Pay Rate

$70k - $75k (estimate)

Job Description

Insight Global is looking for a Salesforce Administrator II to work for a Medical Device company in Jacksonville, FL. The Salesforce Administrator Level II is heavily involved in maintaining the health and stability of the enterprise platform. The Level II Administrator manages user training and system access while maintaining data privacy and other security compliances. The Administrator additionally defines, architects, and implements approved solutions based on stakeholders' business requirements in addition to identifying and remediating system issues and implementing authorized system improvements.

Advanced Admin skills:

Govern system vision and direction and provide suggestions

Manage and propose platform and user security model to ensure Regulatory compliance

Troubleshoot and resolve system issues. Log and track issues through resolution

Develop and deliver training for end-users

Support and train Junior Admins and other support team members

Ensure proper backup of system data and metadata

Ensure compliance and functionality of 3rd party apps

Ensure Sandboxes are maintained for data security and user access

System architecture and design:

Create and configure standard and custom objects and fields

Implement and manage standard and custom functionality such as Platform Encryption, Cases, and Territory Management

Employ system automation tools to include Workflow Rules, Process Builder, and Lightning Flow

Design and implement solutions with minimal errors and minimal guidance

Use of change sets / migration tools to move functionality between environments

Coordinate with developers in designing and developing solutions

Participate in architecting database schema

SDLC (Software Development Life Cycle) and STLC (Software Testing Life Cycle):

Gather and interpret Business Requirements for architectural decisions

Document business and functional documents in compliance with SDLC requirements

Participate in SDLC documents to include Business Requirements and Change Requests

Draft SDLC documents to include Deployment Plan and Technical Design Documents

Test and document results in accordance with company's validation requirements

Support QA team in testing SFDC seasonal releases and other updates

Basic Admin skills:

Create and maintain Users

Create training artifacts (documents and videos) for end users

Create and maintain permissions to include profiles, roles, and permission sets

Create and maintain page layouts

Create objects and custom workflows

Create and maintain reports and dashboards

Maintain Territory Model

Support efforts to drive system adoption and continued improvements

Troubleshoot frontline user and system issues

Initialization and destruction of sandbox testing environments

Mass data manipulation using Data Import Wizard and Data Loader tools

Required Skills & Experience

* 2+ years of Salesforce Admin experience in Enterprise environment supporting 100+ users

* Salesforce Admin Certification

* Experience in elicitation and interpretation of business requirements

* Highly motivated self-starter that thrives in a busy environment

* Great written and verbal communication

Nice to Have Skills & Experience

* Advanced Salesforce Admin Certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.