Job Description
The HOA Portfolio Manager is responsible for the day‑to‑day management of a portfolio of homeowners associations (HOAs), including condominiums, townhomes, and planned communities. This role serves as the primary point of contact for HOA Boards, ensuring effective communication, financial oversight, vendor management, and compliance with governing documents and state regulations.
The ideal candidate is organized, responsive, and skilled at balancing multiple communities while maintaining strong relationships with board members, homeowners, and vendors.
Key Responsibilities
Community & Board Management
Serve as the primary liaison between the HOA Board of Directors, homeowners, and the management company
Attend board meetings and annual meetings (evenings as required); prepare agendas, meeting packets, and minutes
Provide guidance to boards on governing documents, policies, and best practices
Respond to homeowner inquiries and concerns in a professional and timely manner
Financial Oversight
Assist with preparation and monitoring of annual budgets
Review and approve invoices; ensure accurate coding and timely payments
Monitor accounts receivable, delinquencies, and coordinate with collections as needed
Work with accounting teams on monthly financial reports and reserve studies
Vendor & Maintenance Management
Solicit bids, negotiate contracts, and oversee vendors (landscaping, maintenance, janitorial, security, etc.)
Conduct regular property inspections to ensure community standards are met
Coordinate routine maintenance, capital projects, and emergency repairs
Ensure vendors meet insurance and contractual requirements
Compliance & Administration
Ensure compliance with governing documents, policies, and applicable state/local laws
Enforce community rules and architectural guidelines consistently and fairly
Maintain accurate community records, contracts, and correspondence
Support architectural review processes and violation enforcement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-3-5 years of experience managing HOA/Account Management
-CMCA Certification
-Proactive, highly organized, motivated
-Looking for long term growth
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.