Job Description
Insight Global is seeking a Technical Operations Manager to join one of our leading Facilities Management clients, supporting a team of engineering technicians at an HBCU. This role will operate Monday-Friday, 7:00 AM-3:30 PM. The day-to-day will include:
• Act as liaison with technical business leaders, facilities managers, and other internal and external clients to forecast workload demand and project deliverables.
• Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team members to ensure effective delivery of services.
• Work with business leaders to resolve conflicting priorities.
• Coordinate and supervise the team's daily activities.
• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.
• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.
• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Anticipate potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.
• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.
• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.
• Communicate difficult and complex ideas with the ability to influence.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of experience working in MEP engineering (mechanical, electrical, plumbing)
- First-Class Stationary Engineer license (DC 1st) required
- ability to lift/carry heavy loads of 50lbs. or more
- Experience with Microsoft Tools
Nice to Have Skills & Experience
- Experience managing a team
- Bachelor's Degree in Electrical Engineering
- Experience working in a multiple-building facility
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.