Unified Comms Spec Mid, Jr
75% Travel Required
Jr 1-3yrs EXP
Mid 3-5yrs EXP
$95k / $45.67 Core Responsibility:
Site surveys
Identifying equipment needed for deployment
Update trackers as required for proper configuration and installations
Installation, test, document, and training of newly installed solution
monitor and troubleshoot EVoIP systems
identifying potential problems and responding quickly to mitigate any impact on system performance
Secondary Responsibility:
Assist with inventory tracking
Assist with O&M
Primary Produce Knowledge:
Avaya, Microsoft TAC, Power BI
Field Tech T&M O&M
$118,650 / $57.04 Core Responsibility:
Provide on-site support when requested
Provide Smart hands when needed
Provide SME to complete the task.
Secondary Responsibility:
N/A
Primary Product Knowledge:
Avaya SME- Communication Manager Avaya Aura Messaging, System Manager, Session manager
Telecom Analyst Jr
$95k / $45.67 Core responsibilities:
Accept inventory deliveries
Prepares and ships equipment for deployments
Provides cut sheets for equipment needed for each site
Manages and oversees all aspects of voice invoices - track work, voice circuit cancellations, invoices and payments
Deployment and O&M support
RELATED TEHCNICAL SKILLS
Avaya network hardware, Cisco voice & network equipment, Sangoma voice gateways
Unified Comms Analyst Sr
(Telecom Tech Sr)
$140k / $67.30 Core Responsibility:
Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.
Engineering support during deployment- design and deployment of architecture,
ensuring that all systems are integrated
Troubleshooting issues during testing
Managing the Windows Domain environment,
Oversee backup systems
Managing log collection for systems
Secondary Responsibility:
Support migration of systems
Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.
Building, testing and training on Auto attendants, Call queues, call forwarding.
generating cutsheet from Teams deployment tracker.
Primary Product Knowledge:
Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.