Insight Global is looking for a sharp L3 Data Center Technicians (Hardware) to join an AI cloud platform company sitting in New York state. This is a full-time, permanent role with excellent compensation and benefits. This role will travel throughout the state of NY.
This company is dedicated to accelerating their go-to-market time in a big way, so it is imperative for this person to be willing to work hard, take ownership from inception to delivery, and approach every problem with a strategic, open mind.
This is a senior technical position requiring deep expertise in server hardware and GPU-based systems. You will be responsible for maintaining, troubleshooting, and optimizing our high-performance computing infrastructure that powers AI workloads for leading organizations worldwide.
Day-to-day responsibilities:
- Lead complex hardware diagnostics and repairs on GPU-based servers, including both air-cooled and liquid-cooled systems
- Configure and optimize server hardware components, BIOS settings, and firmware deployments to ensure peak performance
- Utilize BMC-based management tools to monitor, diagnose, and resolve hardware issues remotely and on-site
- Collaborate with the infrastructure team to develop automation solutions and improve operational efficiency
- Document hardware configurations, troubleshooting procedures, and contribute to knowledge base development
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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- Demonstrated expertise in server hardware architecture, including deep understanding of BMC functionality, IPMI, and out-of-band management
- Proven experience with BIOS configuration, firmware deployment, and hardware-level troubleshooting
- Strong hands-on experience diagnosing and repairing GPU-based servers in both air-cooled and liquid-cooled environments
- Solid Linux system administration skills with ability to perform basic command-line operations and system diagnostics
- Automation-first mindset with proven ability to identify routine tasks and propose tooling improvements
- Familiarity with liquid cooling systems maintenance and troubleshooting
- Scripting experience (Python, Bash) for automation tasks
- Industry certifications (DCCA, CompTIA Server+, or vendor-specific certifications)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.