Remote Solution Architect

Insight Global is seeking a remote solution architect to join a large healthcare client to support contact center initiatives. The Solution Architect receives epic- and feature-level assignments and general direction from the Train Architect and translates them into scalable, well-structured solution designs. They partner closely with Product Owners, Business Analysts, and Development Technical Leads to refine requirements and ensure solutions align with both business objectives and technical standards. The role requires collaboration with Solution Domain Lead Architects and Integration Architects to design, validate, and document solutions that may impact multiple systems or domains. The Solution Architect designs and evolves complex, distributed systems using established architectural and design patterns, creating new patterns when addressing novel use cases. They develop and maintain solution artifacts, such as architecture sketches, diagrams, and presentations, and present these to architecture teams, infrastructure subject matter experts, and business stakeholders to gather feedback and drive alignment. They facilitate architecture and design discussions with stakeholders, partners, and delivery teams to build consensus, continuously refine business and systems domain expertise, and provide ongoing architectural guidance to Agile delivery teams throughout design, development, and testing.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Significant experience designing and integrating complex, distributed systems using a disciplined and rigorous engineering approach
Strong expertise in requirements analysis, estimation, system and application design, and testing
Hands-on experience with modern languages, frameworks, and technologies (e.g., Java, JavaScript, Node.js, messaging queues, cloud and on‑prem infrastructure)
Deep understanding of distributed computing concepts, including concurrency, parallelism, and race condition management
Proven ability to collaborate, influence, and build consensus across product, program, architecture, and engineering teams
Excellent verbal and written communication skills with the ability to clearly present technical solutions to diverse audiences

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.