IT ServiceNow Project Manager

Post Date

Sep 05, 2025

Location

Berlin,
Connecticut

ZIP/Postal Code

06037
US
Nov 15, 2025 Insight Global

Job Type

Contract

Category

Project Manager

Req #

HTD-41763dee-8362-44ac-a565-5f1e7cae2965

Pay Rate

$51 - $64 (hourly estimate)

Job Description

Insight Global is looking for an IT Project Manager to join their team remotely. This person will be joining the team of project managers that primarily focuses on infrastructure and network services. This PM would be working on two different projects - the first project focuses on Service now upgrades and the applications within ServiceNow to maximize its potential. The Project Manager will be focusing on the upgrades as well as figuring out what development will be needed on some of the features within the applications. The second project relates to refreshing the IT Datacenter. There are various different networking equipment within the Datacenter that was purchased from other vendors and the goal of this project is to have all of the equipment (switches, routers, etc) sourced from within the company. The PM would be attending the various different meeting with the business to figure out what equipment is needed to be removed/replaced and relaying the important Information back to the IT department. This PM should have excellent communication skills as they are going to be the face of the IT department to the business side.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

-6+ years as an IT Project Manager
-ServiceNow incident management upgrades / xMatters notification upgrades
-Vendor management / System Integrator management
-Experience with MS Project
-Proven Experience with PowerBI for reporting
-Familiarity with Waterfall methodologies
-Excellent Communication Skills
-PMP Certification

Nice to Have Skills & Experience

Experience working within the Utilities space
Scrum Experience/Scrum Certifications

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.