Job Description
Audit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of need
Develop test cases and improve testing protocols, to allow for the deepest discovery of issues
Clearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutions
Collect and document testing data to allow for clear benchmarking, gap analysis, and risk assessment aligned to platform, service domain, asset type, and customer journey
Support performance scoring, compliance tracking, and analysis reports
Execute and iterate manual accessibility testing for all state digital assets, before and after remediation
Clearly communicate testing outcomes and provide expertise to help stakeholders understand results
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience as a manual accessibility tester, primarily working on digital product teams
Experience working in a Sitecore content management and Salesforce remediation
Experience working on compliance driven projects within public/federal/state/higher education sectors, specifically following WCAG compliance
Strong proficiency with manual testing assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack
Expertise in HTML, Aria, and semantic markup knowledge
100% manual accessibility testing experience, not solely QA/UAT, also backed by user-centered design (UCD) methodologies
Nice to Have Skills & Experience
Experience with software like Axe, WebAIM, SiteImprove, and Sitebulb
Experience with browser devtools and accessibility extensions: Axe, WAVE, ARC Toolkit
IAAP certification (CPACC, WAS, etc.)
PMP certification
DHS Trusted Tester certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.