Essential Functions and Responsibilities
Ensure all Team Members comprehend and execute safe practices
Monitor Team Member performance; ensure Team Members are executing assigned tasks accurately and as scheduled
Monitor staffing needs for shift and adjust work to be accomplished on the shift according to available resources and skill sets
Mentor and build relationships with Team Members; record planned encounters; complete annual review
Conduct shift briefing, including safety topics, upcoming events and demand for the day
Expedite receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.) or Special Order Sales (S.O.S.))
Communicate effectively with Team Members regarding business objectives or current issues
Set Team Members up for success; achieve or exceed key performance indicators, safety, performance and budget targets; record daily performance metrics
Complete all incident reports of product damaged in-house; complete accident reports for Team Member injuries
Record off standard hours for Team Members
Promote safety in the work environment; complete safety observations
Additional Duties and Responsibilities
Discuss and resolve issues with Team Members or issues between Team Members
Prepare Team Members for upward promotion if interested
Prepare shift turn over documentation
Direct resolution to equipment issues (for example, replace failed equipment or contact Maintenance)
Identify and assist in implementing process improvements!!Respond to incidents or injuries with first aid (as trained)
This position manages/supervises people
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
MUST be bilingual in French Creole and/or Spanish along with English
High School or GED General Studies and 1-2 Years Related experience
Bachelor's Degree Related field
Demonstrated leadership and supervisory experience; successfully manages multiple tasks simultaneously
Experience and willingness to mentor and coach others
Familiarity with distribution center operations; previous warehouse experience
Previous power equipment experience (e.g., forklift, reach truck, yard truck)
Experience with software applications such as Excel, Access or DMS
Situational Leadership II
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.