Drives compliance with daily safety requirements and builds/sustains a culture of safety among subordinates and peers
Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
Communicates clear expectations for associates and provides timely and constructive feedback
Monitors and manages associate performance, ensuring that associates are executing assigned tasks accurately and as scheduled
Mentors and builds relationships with associates, recording planned encounters when needed, and completing annual reviews
Holds associates in department accountable to expected behaviors and performance levels
Monitors Problem Resolution queue; provides guidance/direction when issues are elevated
Completes daily location audits for item dimensions, max capacity, location utilization, and Tier Height (TiHi) opportunities
Organizes new projects that allow for efficient and safe product picking; works with Operations Manager to acquire labor resources for projects
Conducts Quarterly DMS Access Audits, monitoring DMS to ensure items are set up correctly in the system
Monitors building utilization to ensure efficient use of space
Monitors integrity checks daily to ensure consistent and accurate system data
Reviews product packaging and determines re-slotting needs and communicates packaging opportunities to corporate
Monitors and guides slotting of product to ensure efficient travel time
Drives resolution of inventory discrepancies when product does not allocate appropriately
Reviews warehouse capacity and assigns associates to move product around to make space for inbounding product
Verifies and monitors daily vendor item adds/changes downloads for item integrity
Facilitates successful collaboration with Planning team to resolve product allocation issues
Communicates effectively with associates regarding business objectives or current issues
Provides associates with meaningful developmental opportunities and prepares them for upward promotion if interested
Discusses and resolves issues with and between associates
Participates in the hiring process by initiating job requisitions when appropriate and interviewing prospective candidates
Ensures associates receive proper training
This position manages/supervises people
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
MUST be bilingual in French Creole and/or Spanish along with English
Bachelor's Degree Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area and
Key tools: Microsoft Excel, Access, DMS/WMS experience.
Must manage change effectively and lead with confidence.
Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems
Leadership experience with direct report responsibility
Experience mentoring and coaching others
Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
Experience using troubleshooting processes to resolve problems
Experience with software applications such as Excel, Access or Lowes DMS system
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.