Insight Global is looking for a Customer Service Representative to sit in Waterbury, CT for a large Chemical Manufacturing company. This is open because the team needs additional support. The main responsibility of this person will be provide customer service for the entire supply chain order process from start to finish. Day to day this person will be responsible for being the liaison between the internal sales force and the customer. This person will be processing all communication such as order status, inventory, tracking information and pricing and will maintain this information within the companies SAP system.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
5+ years of experience working in customer service in a manufacturing environment
Experience working with SAP
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.