Pega CDH Developer - INTL India

A large healthcare client is seeking an experienced Pega developer to join its customer service management team. This group oversees the applications that support the customer service platforms, including a platform built in Pega. This person will primarily focus on development to expand the existing architecture for Pega CDH (Customer Decision Hub), as well as net new development for new use cases across the enterprise. They should have experience designing and developing for Pega. They will be leading design, elaboration and implementation of business processes, strategies, rules, Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching. They will be evaluating impact of change requests to logic and updates the design document as necessary. They should have experience working in onshore/offshore support model collaborating work with offshore teams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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* Certified Pega Senior System Architect

* Strong decisioning expertise and ownership of technical solutions

* 3+ years of experience working with Pega CDH v8.8 for leading class structure/hierarchy/use case design and data model to extend Pega framework(s), and creating new treatment groups, classes, properties, data elements within Pega

* 3+ years of experience in building/updating Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), updating Decisioning strategies and design

* 3+ years of experience developing custom systems integration solution components as dictated by business requirements

* Good working experience and skills required to apply design principles of decisioning strategies, Next Best Action and Predictive analysis

* 3+ years of experience in APIc (Azure) integration, file storage and secure file transfer technologies

* Experience in Agile methodology with delivering solutions within the structured time frame.

* Hands-on testing experience within Pega 8.x platform(s)

* Minimum 3 years of experience in working with the teams to perform deployment and code-merge activities

* Good communication and collaborative skills and experience working with business and technology teams

Experience working with GitHub, RTC, automation tools

* 3+ years of experience working with PostgreSQL, Oracle, IBM DB2 and other database types.

* 1-3 years of experience and working knowledge in SalesForce Marketing/Service cloud

* 1-3 years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies and authentication protocols.

* Experience in IVR Technologies like AYAYA, CISCO, Chatbot etc.

Experience in SAFe methodology

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.