Insight Global is looking for a Technical Writer for a large media client to sit in Bristol, CT or Santa Monica, CA. This group is responsible for all of the tier 1 and beyond technical broadcasting support and incidents. The main responsibility of this person will be to write all of the day to day technical processes into technical documents and manuals. Day to day this person will be responsible for proactively connecting with multiple teams and getting updates to their processes and then translating this.
2 - 5 years of Technical Writing experience in the media production industry
Ability to proactively connect and work with multiple teams
Experience working with Confluence, Jira and/or Service Now to store documentation
BA/BS required
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.