Job Description
Insight Global is looking to hire a Seasonal Retail Manager to support The FRIENDS Experience pop-up store in the Hartford, CT area. The Event Retail Store Managers are expected to manage all aspects of merchandising for the exhibition while being an ambassador for Creative Goods and the Event brand. Reporting directly to the Senior Operations Manager, this position serves as the main point of contact for senior management, assistant managers, and sales associates, while maintaining clear lines of communication at all levels, and effectively managing the day-to-day operations efficiently and seamlessly.
We are currently seeking passionate candidates that exhibit the core values of excellence, have a commitment to safety and commitment to safety and value a collaborative and supportive work environment. This Experience is currently scheduled to open to the public on August 5th, with load-in, training and first shifts to begin on our media day & Launch on August 10th.
Day to Day:
Maintain on-going communication and accurate dissemination of information between on-site sales team, and the on-site management, and the operations managers to ensure that all parties are informed of client needs and requests.
Develop, maintain, and adapt all store visuals and merchandising according to Creative Goods standards and the Event Brand.
Identify, communicate, and delegate appropriate responsibilities to retail staff to ensure the smooth flow of daily operations.
Oversee opening and/or closing of the store when necessary.
Assist the management staff as necessary.
Demonstrate "the customer comes first" philosophy through staff training and coaching while holding shift leads and sellers accountable for delivering excellent customer service and collegiality.
Greet patrons and aid in processing all merchandise transactions.
Maintain working knowledge of all products and prices.
Ensure lines are managed while maintaining enthusiasm and poise.
Receive, process, and replenish merchandise inventory as needed.
Required Skills & Experience
* 5+ years of retail management experience
* Hands on experience overseeing a team of 5-10+ individuals (the larger the team, the better)
* Point of Sale (POS) experience
* Be able to engage with customers, team members, and management in a positive manner.
* Demonstrate the ability to work in a fast-moving and dynamic environment with ease.
* Ability to multi-task, be efficient at time management, and must be very organized.
* Proficient in Microsoft Office applications and Excel.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.