Wireless Engineer IV

Insight Global is looking to hire a Specialized Wireless IV Engineer who will be responsible for supporting and optimizing a large-scale wireless network serving millions of subscribers and connected devices. This individual will leverage deep WiFi expertise, large-scale data analytics, and strong troubleshooting capabilities to proactively identify, investigate, and resolve network performance issues impacting customer experience. Compensation ranges from $70-$72/hr based on experience. This role will be 4 days a week onsite, one day remote, in Denver, CO.

Job Responsibilities:
• Monitor, assess, and optimize the performance and reliability of large-scale WiFi networks supporting millions of subscribers and devices.
• Perform network-wide health assessments using operational data, dashboards, and analytics tools to identify performance degradation, authentication issues, outages, and customer-impacting events.
• Analyze large datasets to identify trends, anomalies, and root causes of network issues, including drops in subscriber traffic, authentication success rates, usage metrics, and access point performance.
• Troubleshoot network issues at both the macro level (network-wide trends) and micro level (individual access points, controllers, devices, and subscribers).
• Collaborate with Operations, Engineering, Product, and Vendor teams to resolve service-impacting incidents and improve overall network performance.
• Support the development, testing, certification, and deployment of wireless technologies, including WiFi access points, gateways, controllers, routers, and related infrastructure.
• Provide technical leadership and recommendations to improve customer Quality of Experience (QoE), network scalability, reliability, and operational efficiency.
• Develop and enhance reporting, monitoring, and analytics processes to improve visibility into network performance and subscriber behavior.
• Support evaluations of new wireless technologies and products, including WiFi 6, WiFi 6E, WiFi 7, LTE, and emerging wireless solutions.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 7+ years of experience supporting wireless technologies within a large ISP/MSO, telecommunications provider, or major wireless networking vendor.
• Strong operational experience with WiFi technologies, including WiFi 5, WiFi 6, WiFi 6E, and WiFi 7.
• Experience supporting large-scale customer-facing wireless networks and wireless infrastructure.
• Familiarity with LTE/4G technologies; 5G exposure preferred.
• Strong understanding of wireless gateways, routers, access points, controllers, routing, switching, authentication, and network security.
• Proven experience performing network assessments, troubleshooting complex wireless issues, and driving root-cause analysis.
• Advanced analytical and critical-thinking skills with the ability to interpret large volumes of operational and network performance data.
• Experience using SQL-based databases and data analysis tools such as MySQL, PostgreSQL, Alteryx, Splunk, Plume, Scope, or similar platforms.
• Bachelor's Degree in Electrical/Computer Engineering or equivalent

• Experience supporting public WiFi infrastructure
• Exposure to Mesh Networking, UWB, 802.11ad/ay, or other emerging wireless technologies
• Experience participating in RFPs, RFIs, vendor evaluations, and contract negotiations

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.