Job Description
A large telecommunications company is seeking a fully remote Network Technician II for a contract role through 2025. This individual will support a large-scale initiative involving approximately 10,000 network sites. Day-to-day responsibilities include responding to network site activation failures, managing ticket resolution, and coordinating with vendors and customers to resolve issues. The role will primarily focus on troubleshooting VPN connectivity, working across Layers 1–3 of the OSI model. The ideal candidate is highly technical, able to ramp up quickly, and thrives in a fast-paced environment. Targeting $30 an hour!
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
4+ years of working in a network related role
Hands-on experience remoting into VPN and troubleshooting within
Experience with at least of the following routing protocols: BGP, OSPF, EIGRP, IPV 4/6
Enterprise level experience with routing hardware such as Cisco, Juniper, Alcatel
OSI model comfortability layers 1-3
Exposure to Ethernet technologies (preferably Ethernet transport)
IP subnetting experience
Proficiency with switching on multi-tenant customer networks
Experience communicating verbal and written to customers and/or vendors
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.