Job Description
Insight Global is seeking a Product Manager to support a large telecom provider. This is an operations‑driven product team focused on improving internal processes, tools, and workflows across the organization. This role partners closely with Engineering/IT, Finance, the Network Operations Center, and other business stakeholders to identify pain points and define improvement opportunities. This person will participate in workshops, requirements sessions, and stand‑ups to ensure alignment on goals, priorities, and delivery timelines. Responsibilities include translating business needs into clear requirements, user stories, process maps, and acceptance criteria. The role also supports project execution by tracking milestones, risks, and dependencies while following up with owners to keep initiatives moving forward. Additionally, the Product Manager supports user acceptance testing by developing use cases, coordinating test cycles, documenting results, and ensuring issues are resolved prior to go‑live.
This position is slated for a 6 month contract with likely extensions. While on contract we can offer 25-31/hr USD. If interested please apply today!
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Experience working in the telecom industry
- Experience working with ServiceNow
- Familiarity with productivity and project tools (e.g., JIRA, Confluence, MS office, Google Sheets)
- Ability to analyze and interpret relevant data and provide insights from that data
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.