Job Description
We are seeking a highly organized and detail-oriented Technical Analyst to support a federal government project for network site activation. In this role, you will be responsible for evaluating customer install location topology as detailed in the pre-order form and advising on the viability of the Starlink solution based on the provided information. You will create and review Scope of Work (SOW) documents, ensuring the accuracy of data captured in Starlink and SDWAN product SOWs. Additionally, you will manage equipment connectivity and activate newly installed Starlink services using the Starlink web portal. As the role expands, you will also perform additional tasks as needed. This position is fully remote with the ability to work your specific time zone. Pay range is $35-40HR.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Proficient in analyzing technical documentation (such as Scope of Work (SOW) and site readiness forms
Effective communication and proficient with translating technical terms to internal teams and external stakeholders
Demonstrated experience in client-facing roles
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.