Job Description
We are seeking a proactive problem solver to join our team as a Wireless Incident Process Engineer with a strong foundation in network engineering to support WiFi Operations. This engineer will possess 5-10 years experience in a technical engineering/operating role support of end-to-end carrier-grade WiFi networks. Hands-on experience with modern WiFi network elements including Wireless Access Gateway (WAG), Authentication, Authorization, and Accounting (AAA) function, WiFi controllers, firewalls, switches, routers, and access points. A person with a positive, high energy, and competitive mindset who is ready to demonstrate high quality, high efficiency network delivery of optimized change management process.
Job Responsibilities:
•Review new network delivery plans for hardware, software, and firmware planned for implementation into the carrier-grade WiFi network.
• Write and/or review MOPs to ensure smooth network release process.
• Provide feedback to network engineering and planning teams to improve handover and implementation.
• Define intake requirements and templates for each department vertical submitting to Release Mgmt
• Define process for reject and correct scenarios related to Release Mgmt Intake
• Assist in prioritizing network release planning to ensure adequate time and resources.
This position is a contract to extension/hire opportunity paying between $62-67/hr. This position will be hybrid 4 days a week onsite in Englewood, CO. Insurance benefits and a 401k is offered during the contract period through Insight Global. If you are interested, please apply today!
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5–10 years of experience in network engineering, Wi-Fi Operations, NOC or related environments
• Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience.
• Proficient data wireless networking knowledge (OSI Model, TCP/IP, etc.).
• Proficient knowledge of related wireless industry specifications and standards IEEE, ANSI, 802.11 variants, Bridging, Switching, Routing, Ethernet and Transport technologies and protocols.
• Proficient knowledge of basic wireless network devices and basic wireless network appliances.
• Proficient knowledge of WiFi network architecture, protocols and network topology, data center architectures, and cloud-based architectures
• Competitive mindset — motivated to solve hard problems and deliver results
• Hands‑on, “jump in and do the work” mentality
Nice to Have Skills & Experience
• Carrier/ISP or large‑scale Wi‑Fi environment experience.
• Operational familiarty with Python, Linux and Ansible
• Observability tools experience: Grafana, Splunk, Netscout
• Experience establishing or maintaining source‑of‑truth systems (Confluence, CMDB, Git).
• Experience working with VMWare, Red Hat OpenShift, and other data center platforms.
• Experience with Kubernetes.
• Working knowledge of Linux
• Experience with Nokia, Cisco, Ericsson, and Ruckus carrier grade WiFi APs, controllers, and core network elements.
• Experience building and deploying new VM-based environments within an existing data center.
• Cisco Certified Wireless network Professional (CCNP)
• Wireless industry and vendor specific training (Cisco, Ariss, Ruckus, etc.)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.