A team based in Boulder, Colorado is seeking to add a System Support Engineer, CRM professional to their team. In this role, you will be directly interfacing with customers, troubleshooting complex issues, designing thoughtful solutions, and playing a critical role in the ongoing evolution of our CRM ecosystems. You will work hands-on with Salesforce while directly supporting our customer-facing teams and external partners to resolve CRM issues, optimize system functionality, and build scalable solutions that drive meaningful business outcomes. In addition to delivering Tier 2 support, this role offers a unique growth pathway into Salesforce development. You'll have the opportunity to build expertise in Apex, Salesforce Flow, Lightning Web Components, and scalable CRM architecture, all while receiving mentorship from seasoned technical leaders. If you're eager to move beyond simple administration into solution design and development, this is an outstanding next step. This position is based in Boulder, CO, with a hybrid work schedule requiring a minimum of 3 days onsite per week for team collaboration. This role offers a salary range of $95,000 to $115,000, depending on years of experience. If this opportunity aligns with your career goals, please apply today!
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent hands-on experience
Experience writing Apex code
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.