An employer in Loveland, CO is looking for an AR Advisor, Customer Service rep to join their team. This will be a three day onsite role in Loveland. This role will start as a year long contract, with possible extensions paying up to 28.00 an hour. This rate is open to negotiation based on qualifications and experience. This position will involve responding to inquiries in a timely and accurate way, via various channels (phone, email or chat), knowing both Legacy and Nutri-Grow products inside and out so that you can answer questions, identifying needs and helping branches/customers with inquiries, including educating users about new features and functionalities. A background in accounting in preferred but not required. High level of customer service experience is required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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2-4 years of Accounting and/or Customer Service experience
Ability to anticipate needs and follow through with minimum direction
Ability to lead by example and work well with others
Strong prioritization and organizational skills
Strong computer skills (Microsoft Office-Excel)
High School diploma/GED
Experience using help desk software and remote support tools, along with CRM knowledge
Excellent communication, problem-solving skills, and multi-tasking abilities
Patience when handling tough cases
SAP s/4 Hana FI and High Radius CAA experience is a plus
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.