Job Description
A customer is seeking a fully remote ServiceNow Developer.
- Maintain end-to-end understanding of the functional workings of ServiceNow and associated business processes.
- Provide functional and/or technical support on assigned service requests and incidents.
- Development, implementation, and configuration of new solutions in ServiceNow that meets requirements and considers user experience.
- Develop and support integrations between ServiceNow and other applications.
- Monitor incoming service requests and incidents.
- Investigate, diagnose, and resolve incidents or problems with ServiceNow platform.
- Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
Required Skills & Experience
- 4 years of experience supporting/administering ServiceNow including configuring an ITSM service catalog and service portal.
- 2 years of experience in application development or a programming language
- Experience or familiarity with VB, .NET and related or similar technologies (JSON, XML, JavaScript, Jelly, jquery, AngularJS, HTML, and CSS)
- Familiarity with ITIL concepts and the ability to follow problem, change, and incident management processes and procedures.
- Good communication skills
Nice to Have Skills & Experience
- ITIL v4 Foundations certified.
- ServiceNow Certifications (Administrator, IT Service Management, etc.)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.