Job Description
support AI/ML initatives for ecommerce team
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 10+ years of software engineering experience, including 3+ years designing, building, and deploying AI/ML solutions in production environments.
• Proven experience developing and operating machine learning systems at scale, including personalization, recommendation engines, ranking models, or predictive analytics solutions.
• Hands-on experience with Generative AI technologies, including LLMs, RAG architectures, prompt engineering, agentic workflows, and model orchestration frameworks.
• Strong Python development expertise with experience building APIs, backend services, and scalable distributed applications.
• Experience with cloud-native AI platforms (Google Cloud Platform/Vertex AI preferred) and modern MLOps practices.
• Experience deploying and monitoring production AI systems, including model serving, observability, performance monitoring, and cost optimization.
• Strong understanding of experimentation frameworks, model evaluation, A/B testing, and AI performance measurement.
• Experience leading technical initiatives and providing mentorship to engineers, data scientists, or ML practitioners.
• Strong communication skills with the ability to translate complex technical concepts into business impact and actionable recommendations.
Nice to Have Skills & Experience
Preferred Qualifications
• Experience within retail, eCommerce, consumer products, loyalty, or customer experience organizations.
• Hands-on experience with Vertex AI, Gemini, OpenAI, Anthropic Claude, LangFuse, LangSmith, or similar AI tooling.
• Experience developing full-stack AI applications using React, and Java
Strong SQL and large-scale data processing experience, including Spark, BigQuery, or equivalent technologies.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.