Technical Operations Manager, Commercialization

The Technical Operations Manager, Commercialization leads technical, regulatory partnership, and commercialization activities across product development and operational execution functions.

This role serves as the primary point of coordination between R&D, Quality, Regulatory, Operations, Sales, Marketing, Legal, and external manufacturing partners to ensure products are commercialized, launched, and maintained in full alignment with company, regulatory, and retailer requirements.

This seat partners directly with the Senior Regulatory & Compliance Manager and internal Quality teams to address critical FDA/label/claims compliance, eliminate audit and retailer risk, and ensure seamless NPI (New Product Introduction) execution.

Core Competencies include:
1. FDA 21 CFR / Labeling / Claims Compliance (Critical Screen): Proven experience conducting label reviews, verifying Supplement Facts panels, evaluating allergen statements, and managing claims substantiation.
2. Product Specifications & Documentation: Deep experience managing technical product specifications, reviewing Certificate of Analysis (COAs), and working within NetSuite / ERP systems.
3. Commercialization & NPI Management: Demonstrated ownership of stage-gate processes, item creation, Bill of Materials (BOM) development, costing support, and RFQ coordination with contract manufacturers.
4. Quality & Technical Operations: Working knowledge of cGMP across contract manufacturers, test data analysis (stability, micro, potency, identity), and partnering with Quality on CAPAs and non-conformances

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 6+ years of experience in technical operations, product commercialization, quality, or regulatory affairs within the dietary supplement or CPG industry.
• Bachelor’s degree in Food Science, Chemistry, Biology, Engineering, or a related scientific/technical field.
• Hands-on experience with FDA 21 CFR 101 (labeling) and FDA 21 CFR 111 (cGMP) regulations.
• Direct experience reviewing Supplement Facts panels, claims substantiation, and allergen statements.
• Proven track record managing NPI stage-gate processes, BOM creation, item setup, and CM RFQ coordination.
• Proficiency with NetSuite (or major ERP) and Google Workspace / Google Sheets.
• Ability to work standard corporate hours (Monday–Friday).

• Master’s degree or advanced scientific credential.
• Direct experience with Canadian NPN applications and Health Canada regulatory requirements.
• Experience with third-party certification programs (NSF, Informed Sport, Non-GMO, Organic, Kosher).
• Experience with PLM (Product Lifecycle Management) systems.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.