Job Description
Insight Global is looking for a Service & Repair Engineer to work for a large Medical Technology company and must be local to Irvine, CA.
This person will be travelling mostly across the US to support all of the Depot Service and Repair Centers and be solving technical issues at those sites. This person will need to have more of an electrical engineering background, and have experiencing doing repairs or working at a depot. This person needs to have a background in medical device and be able to work independently while supporting technical issues from service centers both remotely and travelling to sites.
The Service Specialist is to own and lead all technical aspects of the ablation line products from a service perspective. They would work closely with R&D, Marketing and the Sales teams to pursue the identification and improvements of common issues in the field with regards to the ablation products. They would also be responsible in the launch and service onboarding activities of new ablation line products. This would include, but not limited to, training, technical support and issue resolutions for the ablation products being on-boarded.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experiencing troubleshooting and solving technical issues in a service center or similar
5+ years of engineering experience within medical device
Bachelors Degree
Ability to travel 30% of the time mostly across US but sometimes internationally
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.