Onsite Service Technician

Level 3 – Onsite Service Technician (Senior)

Key Responsibilities
• Lead preventative maintenance inspections, corrective maintenance, and major equipment repairs.
• Perform periodic system maintenance per customer schedules and operational requirements.
• Participate in and lead technically complex troubleshooting and diagnostics.
• Perform work routinely outside standard parameters, addressing non-standard or escalated issues.
• Complete assignments using work instructions, procedures, and detailed equipment schematics.
• Install and support complex equipment upgrades in accordance with technical documentation.
• Assist with parts ordering and maintaining service parts inventory.
• Communicate effectively with customers and internal stakeholders regarding equipment status, issues, and escalation items.
• Complete failure analysis documentation, parts shipping, and decontamination paperwork as required.
• Assist with training and mentoring new technicians on preventative and corrective maintenance tasks.
• Apply sound judgment and technical expertise to resolve complex or non-standard equipment problems.
• Meet company and customer reporting requirements, ensuring accurate service logs and documentation.
• Adhere to all company and customer safety policies and procedures.
• Perform other duties as assigned by the supervisor.
This position description is not intended to be all-inclusive; additional responsibilities may be assigned within the scope of the role.

This role can pay $38-46hr. depending on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Requirements:
• 5+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.
• 2+ years experience working in the semiconductor industry
• Associates Degree
• Ability to wear a respirator

Strong experience in either Electrical or Plumbing

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.