Senior AV Systems Engineer

One of Insight Global’s major clients are seeking a senior-level AV systems engineer to support their San Francisco based HQ. Qualified candidates will also be expected to support client facilities in New York, NY and Tempe, AZ on occasion throughout the assignment duration (travel cost are expensed). It is expected that this person will serve as the primary technical resource supporting both live event production and conference room technology initiatives. Daily responsibilities include:
• Conduct client pre-production meetings to gather requirements and understand event objectives.
• Serve as the primary technical point of contact for clients before and during events.
• Operate and support event technology, including:
o PTZ camera systems
o Roland video switchers
o Projectors and display systems
o Audio and video signal routing
o Presentation and collaboration technologies
• Assess conference room technology requirements and recommend solutions.
• Work with stakeholders to define room functionality and user requirements.
• Communicate system requirements, design modifications, and field observations to third-party AV integrators.
• Oversee implementation activities and ensure installations align with project requirements.
• Participate in testing, commissioning, and user acceptance activities.
• Respond to break/fix requests for conference room AV systems and collaboration technologies.
• Diagnose and resolve hardware, software, audio, video, and control system issues.
• Perform routine technology sweeps to verify conference rooms are fully operational and event-ready.
• Validate the functionality of displays, projectors, microphones, speakers, cameras, touch panels, and room control systems.
• Test video conferencing platforms, presentation sharing, and room scheduling functionality.
• Document issues, coordinate repairs when required, and ensure timely resolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Strong understanding of enterprise AV systems and live event technologies.
• Experience with:
o Q-SYS platforms
o Syco/Syco-based room management technologies
o PTZ camera systems
o Video switching and routing
o Projection and display technologies
o Audio DSP and conferencing systems
• Ability to troubleshoot AV systems and communicate effectively with both technical and non-technical stakeholders.

• Corporate event production and executive meeting support.
• Conference room deployment and AV integration projects.
• Client-facing consulting and technical discovery sessions.
• Working directly with third-party AV integrators and installation partners.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.